Privacy Policy

Last Updated: 30/09/26

At EasyQuickFix, we respect your privacy and are committed to protecting the personal information you provide when using our website or requesting our appliance repair services.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. About Our Business

EasyQuickFix is an independent appliance service organization providing repair and maintenance services for LG-branded home appliances.

We are not owned, operated, managed, sponsored, endorsed, or otherwise affiliated with LG Electronics or any of its subsidiaries or authorized dealer networks, unless expressly stated otherwise in writing.

The use of the term “LG” on this website is solely for the purpose of identifying the brand and type of appliance for which our independent technicians provide service.

We do not represent ourselves as an LG Electronics company, official LG service center, authorized LG dealer, or LG-appointed service provider.

2. Information We Collect

When you contact us or request a service, we may collect information such as:

  • Your name

  • Mobile/telephone number

  • Email address

  • Service address

  • Appliance type

  • Appliance model number, if provided

  • Appliance serial number, if provided

  • Description of the appliance problem

  • Preferred service date or time

  • Information provided through our contact or service-request forms

  • Any other information you voluntarily provide to us

We only collect information that is reasonably necessary to respond to your enquiry and provide or arrange the requested service.

3. How We Use Your Information

We may use the information you provide to:

  • Respond to your service enquiry

  • Contact you regarding your service request

  • Schedule and coordinate technician visits

  • Understand the appliance problem and service requirements

  • Provide repair, maintenance, inspection, or related services

  • Provide quotations or service-related information

  • Communicate with you regarding an ongoing service request

  • Maintain service records

  • Improve our services and customer experience

  • Prevent misuse, fraud, or unauthorized activity

  • Comply with applicable legal requirements

We do not use your personal information for purposes unrelated to the services or enquiries for which it was collected unless permitted or required by applicable law.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with:

  • Our technicians or service personnel who need the information to provide the requested service

  • Service providers who assist us in operating our website, communications, hosting, or business operations

  • Government authorities or law-enforcement agencies where disclosure is required by applicable law

  • Other parties where disclosure is necessary to protect our legal rights, prevent fraud, or comply with legal obligations

We only intend to share information to the extent reasonably necessary for the relevant purpose.

5. Phone Calls and Communication

If you provide your mobile number or email address through our website, we may use it to contact you regarding your service request or enquiry.

Depending on the information you provide and the services you request, communication may take place through telephone calls, SMS, WhatsApp, email, or other available communication methods.

6. Cookies and Website Data

Our website may use cookies or similar technologies to:

  • Ensure the website functions properly

  • Understand website usage

  • Improve website performance

  • Measure advertising or marketing performance, where applicable

  • Improve the user experience

Third-party services used on our website may also use cookies or similar technologies according to their own privacy policies.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Third-Party Services

Our website may use third-party services such as website hosting, analytics, advertising, communication, maps, payment, or other technology providers.

These third parties may process information according to their own terms and privacy policies.

We recommend reviewing the privacy policies of such third-party services where applicable.

8. Data Security

We take reasonable measures to protect the personal information we hold against unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and service records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

When information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal and operational requirements.

10. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the ability to request information about the personal data we hold about you, request correction of inaccurate information, request deletion where applicable, and withdraw consent where consent is the basis for processing.

You may contact us using the details below to make a privacy-related request.

We will handle such requests in accordance with applicable law.

11. Children's Privacy

Our services are intended for the general public and are not specifically directed toward children.

We do not knowingly collect personal information from children for purposes unrelated to providing our services.

12. External Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices, or applicable legal requirements.

Any updated version will be published on this page with the revised “Last Updated” date.

14. Contact Us

If you have questions regarding this Privacy Policy or wish to make a privacy-related request, you can contact us at:

Business Name: EasyQuickFix
Email: owaiskhader01@gmail.com

Important Brand Disclaimer

LG is a trademark of LG Electronics and/or its respective entities. EasyQuick Fix is an independent appliance service organization and is not affiliated with, sponsored by, endorsed by, or an authorized dealer/service center of LG Electronics unless expressly stated otherwise. We provide independent repair and maintenance services for LG-branded appliances.